Our Policy On Whistle Blowing

We wish to establish a trusted avenue for employees, vendors, members and external stakeholders to report serious wrongdoings or concerns without fear of reprisals when whistleblowing in good faith. We have ensured arrangements are in place to facilitate independent investigation of the reported concern and appropriate follow-up actions will be taken. We are open to having employees, volunteers or beneficiaries raise concerns where necessary at an early stage to an internal authority so that actions could be taken immediately to resolve them.  Our policy is intended to cover serious concerns that could have a significant impact on Project Smile Ltd (PS), which may include, but are not limited to, the following:  1. Fraudulent activity which applies to any irregularity or suspected irregularity that involves all PS exco members, employees and volunteers.  2. General malpractice such as immoral, illegal, unlawful or unethical conduct. Impropriety, corruption, acts of fraud, theft and/or misuse of PS properties.  3. Potential infractions of Code of Conduct.  4. Matters that may lead to incorrect financial reporting. Any other serious improper matters which may cause financial or non-financial loss to PS or damage PS's reputation.  We encourage the individuals who make the report to put their names and contact details to complaints in order to facilitate appropriate follow-up and investigation. Complaints lodged anonymously would, subject to the Policy, be investigated. To enable investigation of the concern, the individual should provide details such as parties involved, date and time of incident, description of incident and evidence or any other information to substantiate the concern. No employee or member of public who in good faith reports a violation shall suffer harassment, retaliation, or adverse employment consequence. Reports of violations or suspected violations will be kept confidential to the extent possible, consistent with the need to conduct an adequate investigation.  All concerns raised will be independently reviewed by the Advisors of PS. If employees or members of the public have cause to suspect serious concerns relating to financial reporting, unethical or illegal conduct, a report should be made by e-mail or by postal mail to PS Advisors.   Concerns may be raised via the following channels: